1.    POLICY STATEMENT

• Thank you for visiting our CRONDO (“CRONDO”, “us”, “our”, or “we”) is strongly committed to protecting the privacy of users (“you” or “your”). We are also committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

• We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

• A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

2.    WHAT IS PERSONAL INFORMATION AND WHY DO WE COLLECT IT?

• Personal Information is information or an opinion that identifies an Examples of Personal Information we collect includes names, addresses, email addresses and phone numbers.

• This Personal Information may be obtained in many ways including interviews, correspondence, by telephone, by email, via our website crondo.com.au, from your website, from media and publications, from other publicly available sources and from third parties.

• We collect your Personal Information that is reasonably necessary for the primary purpose of providing our services to you, providing information to our clients and for We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.

• Where CRONDO has collected the information from you, we may use this information for the purpose of direct marketing, to conduct surveys, to notify of seminars and other events, to seek your feedback and for any other business-related purposes. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

• When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

• CRONDO will collect Personal Information in a fair and lawful In most instances, we will collect personal information from you unless it is unreasonable and impracticable to do so.

3.    SENSITIVE INFORMATION

• Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

• Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained;

  • For a secondary purpose that is directly related to the primary purpose;

  • With your consent; or where required or authorised by

4.    THIRD PARTIES

• Where reasonable and practicable to do so, we will collect your Personal Information only from However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

5.    DISCLOSURE OF PERSONAL INFORMATION

• CRONDO will not use or disclose personal information collected by us for any purpose other than the primary purpose for which it is collected, unless you would reasonably expect us to use or disclose the information for a secondary purpose or your consent has been obtained to use the information for additional purposes.

• Your Personal Information may be disclosed in a number of circumstances including the following:

  • To third parties where you consent to the use or disclosure;

  • Where required or authorised by law;

  • Where permitted under the Australian Privacy

6.    SECURITY OF PERSONAL INFORMATION

• Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

• When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

7.    PRIVACY ON OUR WEBSITE

• When you visit any part of our website, we may collect statistical data about that visit (e.g. what you looked at, the way in which you moved around the site, etc). We use this information to make our sites more useful and easily navigable.

8.    POLICY UPDATES

• This Policy may change from time to time and is available on our

9.    PRIVACY POLICY COMPLAINTS AND ENQUIRIES

• If you have any queries or complaints about our Privacy Policy please contact us at:

  • Address: Level 1, Suite 2/152 Darby St, Cooks Hill, NSW 2300